Your Digital File may change, suspend or discontinue all or any aspect of the Service at any time, including the availability of any feature, database or Content, without prior notice or liability.
Fair Use Statement
Whilst there is no limitation on the frequency or extent of use of the service, Your Digital File reserves the right to place technical limits on your use of the service in order to maintain serviceability, availability and performance for all users which Your Digital File, in its sole and absolute discretion, considers fair and reasonable.
Your Digital File Accounts Terms and Conditions
When you create an account with Your Digital File, the first month of use is a trial period. If you terminate the account during the trial period by notifying Your Digital File, there will be no charge. If you continue to use Your Digital File services, at the end of the trial period you will become liable for fees to use the service.
If your account is a personal account, payment is due immediately following the end of the first month. If your account is subscribed to an Annual plan, you will be billed for 12 months in advance, as a single payment. If your account is subscribed to a Monthly plan, you will be billed each month. Payment will be deducted from your nominated credit card. If your account is a business account and the payment method is not by credit card, then payment is due within 14 days of invoicing.
If you fail to pay within the terms and conditions of your account, services will be suspended and may be terminated. If your service is terminated we make no commitment to the continued retention of your files beyond 90 days of termination. We will make reasonable efforts to contact you to inform you that your account has been suspended to allow you to pay any arrears and reactivate the account before termination occurs.
Services are automatically renewed for successive terms at the then-current service price unless terminated or cancelled by you or Your Digital File.
You agree to pay all account charges and any applicable taxes and other fees that accrue in relation to your use of the Services. A more detailed description of premium services and the features can be found on the “My Account” page.
You may cancel a subscription at any time through the “My Account” page. Your account will remain active for the remainder of the term for which you have previously paid. Your Digital File may, without compensation or proration, cancel your subscription in the event of non-payment or dispute of payment or if you violate any terms or conditions of the Agreement.
ALL REFUND REQUESTS are handled on a case-by-case basis. Following a review of usage purchases and other factors, Your Digital File will determine if you qualify for a refund. If you feel you are due a refund, contact Your Digital File by email at [email protected]
If you consider that a charge has been incorrectly debited to your account, contact Your Digital File by email at [email protected]. Your Digital File will endeavour to promptly refund any charge incorrectly debited to your account.
General Use of the Service, Permissions, and Restrictions
You agree while using Your Digital File Services, that you may not:
- alter or modify any part of the Services
- access this site by any method other than through your web browser or official mobile or client application
- use the Services for any illegal purpose
- transmit any viruses, worms, defects, trojans or other items of a contaminating or destructive nature
- reformat or frame any portion of any web page that is part of the Services without the express written permission of Your Digital File
- impersonate another person, whether real or fictional
- permit any third parties to use your name and password
- violate or attempt to violate Your Digital File systems or interfere with the normal use of the Services by users
- distribute Content that is libellous, defamatory, obscene, pornographic, abusive, harassing, threatening, unlawful or promotes or encourages any illegal activity
- distribute Content or post any link that violates the rights of others, such as distributing Content that infringes any copyright, trademark, patent, trade secret or violates any right of privacy or publicity, or that is libellous or defamatory, or that directs any user to the content of a third party without consent of that third party
- defame or libel any person, invade any person’s right of privacy or publicity or otherwise violate, misappropriate or infringe the rights of any person
Your Use of the Services
In addition to the general restrictions above, the following restrictions and conditions apply specifically to your use of the Services. You will comply with laws regarding transmission of data. You acknowledge that your use of the Service is at your own risk and that you, not Your Digital File, are responsible for the secure storage of your Private Key and Password. Your Digital File will not be liable for any loss or corruption to your content as a result of your failure to securely store your Private Key or Password.
Your Content and Conduct
You shall be solely responsible for your own content and solely responsible for the consequences of storing or distributing your Content on the Services. You affirm, represent, and warrant that you own or have the necessary licenses, rights, consents, and permissions to distribute Content through the Services.
For clarity, you retain all of your ownership rights in your Content. Your Digital File does not claim any ownership in or to your Content. Nothing in this Agreement grants Your Digital File any rights to your Content.
Your Digital File does not endorse any Content stored on or distributed through the Services and Your Digital File expressly disclaims any and all liability in connection with Content.
You agree that Your Digital File may terminate your access to the services if your content violates this agreement.
You control your data through your Private Key and your Password. Your Digital File bears no responsibility for the storage of your Private Key. Your Private Key is generated on your computer upon initial signup and available to you only. You agree to retain your Private Key and Password is a safe manner and not disclose it to others.
If your Private Key is lost or misplaced you must follow the procedure outlined in the “Account Recovery” section of the login page to recover your account. You acknowledge that an Escrow Agent, appointed by Your Digital File, holds part of your file encryption keys. You acknowledge that an undertaking will be given to you by the Escrow Agent, that unless otherwise required by law, your file encryption keys will not be released until you have fulfilled the verification procedure required by Your Digital File, and both you and Your Digital File have directed the Escrow Agent to release your file encryption keys. There is a fee payable to Your Digital File for the retrieval of your encrypted files. A new password will be required and a new Private Key will be generated for your account. Account recovery fees will be charged to your credit card or added to your next invoice.
Compliance with Laws and Law Enforcement
Your Digital File will cooperate with law enforcement agencies when required to do so by an authority of competent and recognised jurisdiction.
Account Termination Policy
The services and software are provided “as is” at your own risk without express or implied warranty or condition of any kind. You acknowledge that while Your Digital File will diligently develop and operate the service, there is always the potential for design and operational errors to effect the behaviour, performance, security and availability of the service and your data in it. Your digital file will have no responsibility for any harm to your computer system, loss or corruption of data or other harm that results from your access to or use of the services or software.
Limitation of Liability
To the fullest extent permitted by law, neither Your Digital File, its affiliate officers or employees, nor any third party provider, shall be liable to you or any third party for any direct, indirect, incidental, special, consequential, exemplary or punitive damages whatsoever arising out of the use of or inability to use the Services whether or not Your Digital File has been advised of the possibility of such damages.
The Services are controlled and offered by Your Digital File from its facilities in Australia. Your Digital File makes no representations that the Services are appropriate or available for use in other geographic locations. Those who access or use the Services from other jurisdictions do so at their own volition and are responsible for compliance with local law.
You agree to indemnify, defend and hold Your Digital File and its affiliates, and both Your Digital File and their respective officers, directors, owners, employees, agents, information providers and licensors harmless from and against any and all claims, liability, losses, damages, obligations, costs and expenses, including legal costs, incurred by any Your Digital File party in connection with any Content or use of the Services, by you or by any by other person you authorise to use the Service. Your Digital File reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with Your Digital File’s defence of such claim. This defence and indemnification obligation will survive these Terms of Service and your use of the Services.
Ability to Accept Terms of Service
Your Digital File Services are available to anyone over the age of 18. Accounts for business entities must be created and maintained by an individual capable of and authorised to enter into binding contracts on behalf of the entity. You affirm that you are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in The Agreement, and to abide by and comply with these Terms of Service. The holders of business accounts acknowledge that they are solely responsible for the verification and removal of team users on their business account as and when required. Without limiting the operation of other clauses of these Terms of Service, Your Digital File will not be liable for any damage whatsoever arising from a business entity’s verification and removal of team users or otherwise using the Services.
These Terms of Service, and any rights and licenses granted hereunder, may not be transferred or assigned by you without authorisation from Your Digital File, but may be assigned by Your Digital File without restriction or prior notice.
The Agreement is governed by and must be interpreted in accordance with the laws for the time being in force in the State of Queensland, Australia. You agree to the non-exclusive jurisdiction of the courts of or exercising jurisdiction in that State.
No failure in delay in exercising or enforcing this policy shall constitute a waiver of the Agreement or any other right or remedy. If any provision of the Agreement is deemed unenforceable due to law or change in law, such a provision shall be disregarded and the balance of the Agreement shall remain in effect.
You and Your Digital File agree that any cause of action arising out of or related to the services must commence within one (1) year after the cause of action arises, otherwise, such cause of action is permanently barred.
Obtaining Legal Advice
All users are advised to obtain their own legal advice on the terms and conditions of this Agreement.
You acknowledge that you were advised to obtain independent legal advice before entering into this agreement and either did so prior to commencing your use of Your Digital File Services or Declined to do so and accept full responsibility for any loss which may arise as a result of the failure to obtain such independent legal advice.
1 October 2014
Your Digital File (Aust.) Pty. Ltd.
ABN 57 601 170 601